BUSINESS CONTINUITY
RISK MANAGEMENT MODEL
A Committee was constituted to focus on COVID-19 risk management and to define contingency and mitigation plans.
+14 handbooks on preventative measures
STABILISING REPLENISHMENT
Adjustments to operations and the supply chain, plus increases in stocks and product ranges (namely for essential items), in tandem with Suppliers.
3x daily
capacity for online orders preparation
Boost to e-commerce
Developed measures to increase Continente Online service capacity, such as increasing order preparation areas and establishing partnerships to secure speedy delivery.
80% growth in
annual online sales
RISK MANAGEMENT TOOLS
Developed management supporting tools such as Trace COVID, a predictability analytics model of COVID-19 disease incidence in Portugal and Sonae MC.
+5 tools to
support COVID-19 crisis management